Your data
Delete your account
Permanent, free, and no attempt to talk you out of it. The fastest route is in the app — this page is here for when you no longer have it installed.
The quickest way: in the app
Open ANTE and go to Settings → Privacy → Delete account. You will be asked to confirm once. Deletion begins immediately and finishes within 24 hours — no email, no waiting on us.
If you have uninstalled the app or cannot sign in, use the request form further down this page instead.
What gets deleted
- Your account and its device token
- Your display name, if you set one
- Your full run history, scores, streak and statistics
- Your run input logs, and therefore your replays
- Your league memberships, and any leagues you host
- Your cosmetics and your entitlements to them
- Any support correspondence tied to the account
This cannot be undone. There is no grace period and no restore.
What we have to keep
| What | Why | How long |
|---|---|---|
| Historical leaderboard positions, with your name removed | Deleting a score would rewrite everyone else's placings on that seed | Indefinitely, anonymised |
| Purchase and tax records | Required by South African tax and accounting law | Typically five years |
| Abuse and fraud records, where an account was closed for cheating | To stop the same person immediately re-registering | 24 months |
| Server access logs | Security, already pseudonymous | 30 days, then automatic |
Two things to do first
Cancel your subscription separately. Deleting your ANTE account does not cancel an ANTE Club or League Host subscription — those are billed by Apple or Google and only they can stop the charge. Cancel in the store first, then delete here. See the billing section for the exact steps.
If you host a league, hand it over before you delete. Any member can take over by subscribing; if you delete first, the league goes read-only and the standings stay frozen. Nobody loses their history either way.
Want a copy of your data before it goes? Ask for the export first, from Settings → Privacy → Request my data or by writing to privacy@mackorgames.com. We cannot produce an export after the account is gone.
Request deletion
Deleting from inside the app is instant and needs no form — Your record → Delete my account. Use this page only if you no longer have the device.
An honest warning about that case: ANTE accounts carry no email address and no name, so there is nothing here for us to match a request against. If you still have the old phone, generate a transfer code, claim the account on any device, and delete it there — that is the only route that is certain. Otherwise tell us your display name below and we will ask you to confirm details of your recent runs before we delete anything. We are deliberately careful about this, because a request we cannot verify is indistinguishable from someone trying to erase a stranger’s streak. We answer within 30 days, usually within two business days.
Prefer email? Write to privacy@mackorgames.com from the address on your account. We will reply to confirm before anything is deleted.